Returns & Exchanges
At Wynsors, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unworn footwear in its original packaging. Whether you shopped online or in-store, we make it easy to secure a refund or exchange to ensure you find the perfect fit.
Check Condition
Ensure your items are in their original, unworn condition and packed securely in the original shoebox with all tags attached.
Choose Your Method
Select your preferred return route by either visiting any Wynsors store nationwide for a free instant return or using our online portal to generate a prepaid courier label.
Submit Documentation
Include your delivery note or proof of purchase inside the parcel to help our warehouse team identify and process your return quickly.
Receive Refund
Once we receive and inspect your items, your refund will be processed back to your original payment method within 5 to 7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing