Frequently Asked Questions
Everything you need to know about shopping at Wynsors
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link and a unique tracking number to monitor your delivery's progress.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. You can return products via post or for free at any of our physical store locations.
How much does shipping cost?
Standard UK delivery is £2.99, or free on all orders over £40. We also offer Next Day Delivery options for a small additional fee.
Do you offer international shipping?
Currently, we only ship to addresses within the United Kingdom, including Northern Ireland and the Channel Islands.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Maestro), as well as PayPal and Klarna for flexible payment options.
How do I know which shoe size to order?
We provide a comprehensive size guide on each product page that includes conversions for UK, EU, and US sizing to help you find the perfect fit.